We want you to be completely satisfied with your purchase from RusnakShop. If for any reason you are not happy with your order, we offer a hassle-free refund policy.

1. Eligibility:

   • To be eligible for a refund, you must contact us within 30 days of receiving your order and provide proof of purchase.

2. Return Process:

   • To initiate a return, please contact our customer support team at [Your Contact Email] with your order number and reason for return. We will provide you with instructions on how to return your item.

3. Refund Processing:

   • Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund within 14-20 days and credit it to your original method of payment.

4. Non-Refundable Items:

   • Some items are non-refundable, including perishable goods, customized products, and items on sale.